Fate/Grand Order U.S.A. TOUR FGO US 2019

Fate/Grand Order U.S.A. Tour 2019 in Los Angeles

California Market Center, Los Angeles

Saturday, February 23rd, 2019 6PM-9PM

(Pre-show Night)

Sunday, February 24th, 2019 10AM-6PM
Register Now FGO US 2019

Tickets will be on sale from January 16 (Wed) 10:00 a.m. PST until they are sold out.

Tour Info

The Fate/Grand Order U.S.A. Tour is scheduled to have a booth at the following conventions throughout the year:

** Location and content of U.S.A. Tour booths subject to change.

  • Anime Central

    May 17th - 19th

    Hyatt Regency O'Hare and the Donald E. Stephens Convention Center (Rosemont, IL)

  • Anime Expo

    July 4th - 7th

    Los Angeles Convention Center (Los Angeles, CA)

  • Anime Weekend Atlanta

    October 31st - November 3rd

    Renaissance Waverly & Cobb Galleria Center
    (Atlanta, GA)

  • Anime NYC

    November 15th - November 17th

    Javits Center (New York, NY)

* Further details will be announced as they are available.


  • Event Name
    Fate/Grand Order U.S.A. Tour 2019
    in Los Angeles
  • Location
    California Market Center

    110 E 9th St, Los Angeles, CA 90079

  • Date/Time
    Sunday, February 24th 10:00 a.m. - 6:00 p.m. PST
    * Pre-Show Night: Saturday, February 23rd 6:00 p.m -9:00 p.m. PST

    For the Pre-Show Night, all exhibits and the official merchandise store will close promptly at 8:00 p.m. Lines to enter the exhibits and store will close 30 minutes prior at 7:30 p.m.

  • Hosted by
    Aniplex of America, Inc.
  • Attractions
    Stage events, merchandise, booths, displays


  • 2/24/2019


  • 2/23/2019 (Pre-show Night)


  • 2-Day Ticket


*Prices DO NOT include taxes and fees.

Ticket Sales Begin
January 16, 2019 10:00 a.m. (PST)
Register Now FGO US 2019


110 E 9th St, Los Angeles, CA 90079

Stage Info

Stage Events on February 24

Upon check-in, attendees will be able to select one (1) Stage Event of their choice and receive an entrance ticket to the selected Stage Event.
All attendees of the Pre-Show Night on February 23rd are invited to the Special Stage Event for that night.

  • * Tickets for each Stage Event on February 24th will be distributed on a first come, first served basis.
  • * Each Stage Event on the 24th will have a stand-by line for attendees who did not receive a ticket, who will be allowed entrance should the capacity permit. The stand-by line does not guarantee admission to the Stage Event.
  • * A new Stage Event ticket will not be issued in the event of a lost ticket.


  • 8:00 p.m.

    Fate/Grand Order U.S.A. Tour Celebration Event

    Guests/Panelists: Satoshi Tsuruoka, Albert Kao (Aniplex of America Localization Producer)


  • 11:30 a.m.

    Anime "Fate/Grand Order - Absolute Demonic Front" Special Panel

    Guests/Panelists: Satoshi Tsuruoka, Albert Kao (Aniplex of America Localization Producer)

  • 1:30 p.m.

    Fate/Grand Order Special Guest Panel

    Guests/Panelists: Noriko Shitaya, Satoshi Tsuruoka, Albert Kao (Aniplex of America Localization Producer)

  • 3:30 p.m.

    Fate/Grand Order Special Panel

    Guests/Panelists: Satoshi Tsuruoka, Yosuke Shiokawa, Albert Kao (Aniplex of America Localization Producer)


  • Satoshi Tsuruoka

    Voice of Arash / Gilles de Rais / Caligula / Spartacus

    February 23 & 24

    Satoshi Tsuruoka's voice acting talents have been heard on stage, in video games, and in a vast amount of anime. He has been cast as the cautious cowboy Dyne of Sword Art Online II, as well as multiple Servants in the wildly popular Fate Series, including: Gilles de Rais (Fate/Zero, Fate/Apocrypha, Fate/Grand Order), Spartacus (Fate/Apocrypha, Fate/Grand Order), Caligula (Fate/Grand Order), and Arash (Fate/Grand Order).

  • Noriko Shitaya

    February 24 Special Guest Panel

    Noriko Shitaya from Chiba Prefecture is represented by 81produce, and is the voice actress of Sakura Matou in the Fate franchise. While in school, she won an audition for the role of Kasumi Tomnie in Alien Nine, which is also her debuting role. She has been casted in countless other roles in animations as well as games ever since. In addition to her role as Sakura in the Fate series, her other renowned roles include Lailah in the Tales of Zestiria the X series and Moegi in BORUTO.

  • Yosuke Shiokawa

    Creative Producer of FGO PROJECT

    February 24

    He began his career in 2000 when he joined Square Co., Ltd. (presently Square Enix Holdings Co., Ltd.). He was then seconded to SQUARE ENIX, INC. (North America) in 2009. After holding positions in Square Enix Holdings and Tokyo RPG Factory, he joined DELiGHTWORKS Inc. as a Creative Officer. In 2018, he became involved with the FGO Project as the Creative Producer, and is concurrently the studio head of DELiGHTWORKS SWALLOWTAIL Studios.


    Fate/Grand Order 1
    Memorial Monument(1F)

    Check out a monument of epic proportions! This large-scale setpiece will be nothing short of a masterpiece,
    featuring an iconic scene that will tug at any fan's heartstrings!

    Noble Phantasm Display Area

    See Servants' Noble Phantasms as you’ve never seen them before! The exhibit will feature many weapons from the game, including both Jeanne d'Arc and Jeanne d'Arc (Alter)'s flags, Nero Claudius's Aestus Estus, Gilgamesh's sword Ea, and Leonardo Da Vinci's staff. Plus, don't miss the unveiling of two never-before-seen 1:1 scale Noble Phantasms: Sakata Kintoki (Rider)'s Golden Bear and Altria Pendragon (Alter)'s Excalibur Morgan!!

  • Fate/Grand Order
    Memorial Message Wall

    Write or draw on the message wall and forever be a part of the Fate/Grand Order U.S.A. Tour!

    Photo Op Area

    Immerse yourself in the world of Fate/Grand Order with a chance to take photos on elaborate sets featuring scenes from the game.
    Plus, for the first time in the U.S., check out the AR Photo Spot where you can wield the powerful Excalibur!

    Fate/Grand Order VR Experience

    Step into the virtual world and join Mash Kyrielight or Altria Pendragon on a new mission with the Fate/Grand Order VR Experience!
    *Attendees must be 14 years or older to participate.

    Fate/Grand Order Duel -collection figure- Play Zone

    Are you out of AP and Golden Fruit, but you still want to play Fate/Grand Order? Come on over to the Fate/Grand Order Duel Play Zone where you can challenge other Masters to the only official tabletop game from Fate/Grand Order.

    Challenge Quest Battle Zone

    Show us your skills! Step up to the challenge as you compete in in-game quests alongside other Masters of Chaldea.

    Kigurumi Greeting Stage

    The Female Protaganist returns with a vengeance! Get those cameras ready and come say hi to the kigurumi characters from “Learning with Manga” as they invade the U.S.!

    Cosplay Gathering Stage

    Come in your best cosplay and join us for cosplay gathering sessions throughout the event!

  • Fate/Grand Order U.S.A. Tour 2019 Official Merchandise Store

    Be the first to own tour-exclusive merchandise not available anywhere else!


Official Merchandise

FGO USA TOUR Event Exclusive and official “Fate/Grand Order” merchandise will be on sale!

※Stock will be limited for each product.
※Product line-up will not be different between the Pre-Night Show and Main Show.

  • USA TOUR Sticker


  • FGO USA TOUR T-shirt
    (S, M, L, XL)


  • Marie Antoinette WASSAP T-shirt
    (S, M, L, XL)


  • USA TOUR Poster 24 x 36 inches


  • Playmat L.A. Artwork by Riyo


  • 2 Sticker Set L.A. Artwork by Riyo


  • Wall Scroll L.A. Artwork by Riyo


  • Avenger Jeanne d'Arc (Alter) Figure


  • Ishtar Figure


  • Saber Deluxe Edition Figure


  • FGO Duel 1st Release


  • FGO Duel 2nd Release


  • FGO Duel 3rd Release


  • FGO Duel 4th Release


  • FGO Duel Wall Scroll


  • FGO Wristband
    (Buster, Arts, Quick)

    $10 each

  • FGO Duel Case


  • FGO Washi Folding Fan


  • Keychain

    $8 each

  • Keychain

    $8 each

  • Keychain

    $8 each

  • FGO Summer Fest Wall Scroll


  • Mini Cú Plush


  • Gudako Cushion


  • Musashi-chan Cushion


  • Memories Craft Essence Art book Part 1


  • FGO Original Soundtrack I



  • ・Stock will be limited.
  • ・Cash and major credit cards will be accepted for payment.
  • ・Returns and exchanges (other than defects) will not be accepted. Please confirm your items and product quality before purchases are finalized.
  • ・Please refain merchandise purchases for the purpose of re-sale.
  • ・Please contact the event staff for any other questions and concerns.
  • ・Please abide to the directions of the event staff when lining up. There is a possiblity that the line may go outside.


Please take a gander at our long list of policies before reading through these FAQs.


  • What's the difference between a wristband and a ticket?
  • -A wristband is your credential to get into the convention.
  • -Tickets are for stage events in the main theater on the first floor. They are free, but required to attend the show.
  • What should I bring to get my wristband?
  • -Printed or digital copy (with QR code) of your Eventbrite confirmation.
  • -Valid ID
  • Driver’s License
  • State ID
  • Passport
  • Military ID
  • Any valid government-issued photo ID containing your date of birth
  • How do I get a ticket for the Main Stage Events?
  • -One ticker per person, which can be claimed at the registration booth when you pick up your wristband. Stage Event tickets are first come, first served, so you may not get your first choice in event.
  • What are the Main Stage events?
  • -2/23@8:00PM…Fate/Grand Order U.S.A. Tour Celebration Event
  • -2/24@11:30AM…Anime "Fate/Grand Order - Absolute Demonic Front" Special Panel
  • 1:30PM…Fate/Grand Order Special Guest Panel
  • 3:30PM…Fate/Grand Order Special Panel
  • ***Other stage events do not require a ticket
  • Is there assigned seating?
  • -No, seating is first come, first served; however there will be a limited amount of handicapped seating for those who require it. Please refer to the policy on Reasonable Accommodation for Attendees with Disabilities. Tickets also do not guarantee a chair – you may have to stay in the standing area.
  • I have my ticket, what do I do now?
  • -Please follow the instructions on the ticket and line up at the correct time.

Registration FAQ

  • Wristband Pick-up Hours
  • -2/23 4:00PM - 7:30PM
  • -2/24 8:00AM - 5:00PM
  • Where can I pick up my wristband?
  • -Registration is located at the entrance to the California Market Center off of 9th and Main Street.
  • What do I need to pick up my wristband?
  • -You need to bring a printed or digital copy of your Eventbrite confirmation and a valid ID
  • Driver's License
  • State ID
  • Passport
  • Military ID
  • Any valid government issued photo ID containing your date of birth
  • What if I lose my wristband?
  • -If you lose your wristband, you will have to purchase a new one if they are still available.
  • What about kids?
  • -Please see our policy regarding children.
  • Can I pick up a wristband for my friend?
  • -Please see our Registration policy.
  • Is there a limit on how many wristbands I can purchase?
  • -There is a limit of four (4) wristbands per person.


  • Can I bring outside food or drinks with me?
  • -Food or drinks, besides water (including from food trucks) are not allowed to be taken into the venue, but you can certainly eat and drink them outside. Alcohol is not allowed.
  • Can I go in and out of the venue?
  • -As long as you have your wristband, you can enter and leave the venue during show hours; however you will be subject to a security check/search each time you come back in.
  • Do I need to purchase an extra ticket to visit the FGO USA Tour booth at ACen, AX, AWA or Anime NYC?
  • -No, the booth will be accessible by your regular convention badge. No extra purchase necessary to access the booth.
  • Will the FGO USA Tour booths at ACen, AX, AWA, and Anime NYC include the same attractions as the kickoff event in Los Angeles?
  • -No, the FGO USAT Tour booths will feature some aspects of the kickoff event, but not everything from the kickoff event will be included in the traveling booths. Booth locations and contents are subject to change.
  • Can I skank?
  • -No skanking allowed.
  • Will the guests be signing autographs?
  • -No, there will be no autographs.


By registering for the Fate/Grand Order U.S.A. Tour 2019 in Los Angeles (FGO USAT), which is owned, organized and produced by Aniplex of America, Inc. (AOA), you agree to accept and be bound by the following Policies as well as all the Terms & Conditions. AOA reserves the right to change the Policies and Terms & Conditions at any time without notification.
Eligibility & Age Restriction
This event is for everyone who loves Fate/Grand Order and anime and games in general. Children 13 years and younger must be accompanied by an adult chaperon 18 years or older. Admission for ONE (1) child aged 13 or younger is complementary with purchase of ONE (1) adult ticket. Registration is required for any additional child and guests 14 years and over.
There are age-restricted programming/exhibits designated to a certain age group that may require attendees to show a valid government photo ID to gain admittance. Please see our Stage Events policies for more information.
You must register an individual's name(s) who is actually attending to the event. If there are multiple registrations under your name for the same day(s), AOA has the right to cancel your duplicate registration(s), and you are responsible for the loss of your paid registration plus the processing fee.
If you are complete the registration on behalf of anyone other than yourself, you represent that you are authorized to complete this registration, accept all the Terms and Conditions and policies on behalf of each person that you register, and that the information you provide is accurate. You agree to be solely liable for damages as a result of any information you provide, including opting-in to receiving communications at another's email address.
On-Site Check-In Policy
Each registrant must check-in and obtain their own wristband. Upon arrival, bring your registration confirmation email to the check-in counter on site. Your registration confirmation is also available on the Eventbrite mobile app.
Cancellation, Refund & Transfer Policy
All sales are final. This event will not be cancelled in case of inclement weather. There will be NO REFUNDS, exchanges or transfers of purchased admission wristbands.
Wristbands obtained from unauthorized sources are void – NO EXCEPTIONS. Registration Confirmations that have been sold or provided by anyone other than AOA will not be honored.
Wristband Policy
This wristband is only valid for the Fate/Grand Order U.S.A. Tour 2019 in Los Angeles to be held in February 2019 and must be worn at all times. Please be prepared to show proof of age and identification when entering the Event or any program at the Event. We will only accept the following forms of identification: government-issued driver’s licenses or identification cards, passports, or military identification.
Please wear your Event wristband at all times during the Event. Anybody not wearing a wristband inside the venue will be asked to leave the site.
All wristbands are the property of AOA and must be relinquished to AOA upon request. AOA team reserves the right, without refund of any portion of the registration/wristband price, to refuse admission or eject any person whose actions are deemed disorderly or fails to comply with the terms and conditions contained herein. In addition, AOA team is not responsible for lost, stolen or damaged property.
Do not lose your wristband, as it will NOT be replaced if it is misplaced, stolen or destroyed under any circumstances. Lost wristbands are subject to re-purchase of a new wristband at the registration counter at the regular price based on availability.
Wristband sharing, splitting or duplicating made outside of the official event registration system is strictly prohibited. Any registrants/attendees found in violation of this policy will have their wristband confiscated, and they will be removed from the event immediately and forfeit attendance eligibility.
Reasonable Accommodation for Attendees with Disabilities
Aniplex of America, Inc. (AOA) reserves the right to modify and/or update this policy at any time.
AOA is dedicated to accommodating all attendees, volunteers, and staff who may have disabilities that are protected by federal, state, and local public accommodations and accessibility laws. Although Event Facilities such as, but not limited to the California Market Center and The City of Los Angeles are solely responsible for accessibility of and non-discrimination in their physical buildings, restrooms, and facilities, AOA is ready and prepared to offer a hand to visitors with special needs or whom may require some sort of a reasonable accommodation. AOA America offers, for example:
  • •Limited special seating for programming events; and
  • •Event Registration service and support for attendees with mobility issues
  • •If you are an attendee who needs reasonable accommodation, AOA wants to make your experience as fun and entertaining as possible. There are a few limitations, however, on what AOA reasonably can provide. Please note:
Programming rooms fill up quickly, and all seating is on a first-come, first- served basis, so special seating may not be available if you wait until the last minute to get to the room. Please read the program guide, and plan your day accordingly, keeping in mind the popularity of most events.
Elevators can be crowded and slow. Please plan in advance and allow plenty of time to change floors. AOA understands that things can change at the last minute and will nonetheless attempt to accommodate you as best as possible irrespective of such last minute notice.
Service animals must be obedient and behave in a manner that is safe and non-threatening for other attendees and other service animals at all times. Only service animals will be permitted into the event. If service animals are behaving in ways that fundamentally alters the services offered by AOA, such as behaving aggressively toward other service animals (barking, lunging, growling, snarling, scratching, biting) or toward other attendees, or howling in concerts, or is otherwise disruptive, AOA may impose restrictions or ask that you remove the service animal from the premises, and you agree to and will cooperate with AOA’s request. You may continue to participate while your service animal remains outside. No poisonous or illegal exotic service animals are permitted.
Each disabled attendee is allowed one (1) helper for events and panels that have special seating. Each disabled attendee and helper must purchase an entry wristband through event registration online.
How to apply for Disabled Services
In order to receive disabled services at FGO USAT, a disabled attendee must apply for and receive a disabled credential, and his or her helper must also have a disabled helper credential.
Before you apply for the disabled credential and a disabled credential for your helper, you must first make sure that you (the attendee) and helper have registered and paid for a wristband on Eventbrite.
To apply, you and the helper must visit the Information Services Booth.
At Information Services or Event Operations, please make sure you let the counter person know that you are requesting a disabled credential for your badge.
The counter person may ask you and your helper for a valid photo identification. Acceptable forms of identification must have a photo and may be Driver’s License, School ID, Passport, Military ID, or any government-issued ID.
We CANNOT ask for proof of disability under any circumstances. If anyone asks you, doing so was a mistake, and you may simply decline to provide it. However, we ask you to be honest and not apply for Disabled Accommodations just to get special access if you don’t really need it.
At registration, we will write down the attendee’s and helper’s name, date of birth, and contact information. Please provide yours and your helper’s most up to date contact information. You and your helper will then be asked to sign and date the request form.
You will receive a disabled credential for Disabled attendee and a disabled credential for your FGO USAT helper as appropriate to your application.
The registration person will attach the disabled credential directly to the disabled attendee’s wristband and the attendee’s helper wristband.
Disabled Helper may accompany the Disabled attendee when such attendee is using such access accommodations, but in NO event will such access accommodations be made available to a Helper unaccompanied by a Disabled attendee.
For additional questions or special requests, please contact us at contact@aniplexusa.com with FGO USAT in the subject line.
Photography/Video Notice
Your participation in this event means that you grant AOA and its related third parties the right to use your image/likeness as captured on photographs, film/video or any other electronic medium being utilized at the event, and further understand that such images will likely be used for many purposes, including but not limited to, reporting, promoting, advertising and documentation purposes by any media or methods whether now known or later developed. This license may be exercised in AOA's sole discretion throughout the world at any time.
Use good judgement and treat everyone courteously. Please watch out for each other, take care of one another, help those who need help, and be careful. Play it clean, sober, and safe! Please don’t leave the Event with strangers, and make sure that your friends know when you leave or if you are going home early.
Please report all suspicious activity to security or any staff member.
Minors should not go to hotel rooms with unknown adults.
To participate The Fate/Grand Order USA Tour in Los Angeles Event (referred to below as the “Event”), you must comply with this Code of Conduct. AOA reserves the right to modify and/or update any policy at any time without prior notice. Violation of this Code of Conduct may result in forfeiture of your Event wristband, your expulsion from the Event. Where the Code of Conduct refers to “AOA’s written consent”, such written consent may be in the form of a separate written exhibitor/sponsorship agreement, vendor agreement, facility rental agreement, or other form of written agreement or permit. The California Market Center, Los Angeles Street between 9th and Olympic, and all other places where any Event programming is scheduled are “Event Facilities”.
The following, as such violations are determined in AOA's sole discretion, are not permitted at the Event or its surrounding areas, including the parking lots, hotels, plazas, and structures:
  • • Failure to be appropriately clothed, as determined by the sole discretion of AOA. Please follow local laws, rules, and regulations when selecting your costume.
  • • Assaulting, threatening, behaving inappropriately to another person, discriminating conduct of any nature whatsoever, making racial, religious, ethnic, national origin, sexual orientation, gender, or other slurs, bullying, and/or expressing any act of hatred towards another.
  • • Lewd or offensive behavior, such as profanity, obscene language or conduct, exposing nipples or genitals, making recordings in bathrooms, bedrooms, or of nipples, genitals or up skirts.
  • • Conducting commercial or business transactions without AOA’s prior written consent, including without limitation, selling food or beverages from unauthorized carts, stands, or ice chests inside or outside Event venues or hotels; solicitation of money, contributions, or donations; distribution of commercial advertising or promotional material of any kind, such as signs, flyers, cards, or offers of discounts on rides, or other products or services; or offering samples of items which are sold, available for sale, or available in exchange for a donation or contribution.
  • • Unlawful conduct or failure to comply with the policies, rules, or instructions of AOA Event staff, the Event facility, or law enforcement officers.
  • • Any action that impedes the flow of traffic, creates a potential or actual hazardous condition, or is deemed to interfere with FGO USAT. Individuals may be asked to move or discontinue their actions. By way of example, an individual may be asked to relocate or terminate an activity in order to disperse a crowd which impedes traffic flow.
  • • Any noise or music that is disruptive to other attendees or the operation of FGO USAT.
  • • No Soliciting
  • • Riding Hoverboards / Skateboards / Non-ADA Scooters / Segways: keep it inside your bag within the Event Facilities, otherwise, please leave it at home.
  • • Using Roller Skates / Roller Blades
  • • Smoking / Vaping:
  • Never Inside: No smoking or vaping is permitted inside any of the Event Facilities, unless there is a place specifically designated by the Event Facility that permits either. Possessing any open can, bottle or other receptacle containing alcoholic beverages, except in areas specifically designated for the consumption of alcohol. AOA does not tolerate illegal substances in or around Events.
  • Limited Outside: Smoking or vaping must be at least 20 feet away from all entrances per California Government Code Sections 7596-7598; no smoking is permitted in outdoor dining areas LAMC 41.50 B 18 b.
  • • NO OUTSIDE FOOD OR BEVERAGES (bottled water is acceptable).
  • • Stilts
  • • Weapons (Please see our “Weapons” for more info)
  • • Drones / UAV’s
  • • Alcohol and Illegal Substances
  • • Stickers / Adhesive Graphics (Keep them in your bags/pockets and off the walls/floors of the Event Facilities)
  • • All signs, whether for a costume prop or not, are prohibited unless approved in writing for use by Event staff.
  • • Non-Service Live Animals
  • • Helium and Mylar Balloons
  • • Lasers or Similar Items
  • • Coolers
  • • Oversized Backpacks / Bags: No bags larger than 12” x 17” x 6” are permitted. Rolling bags of any size are not permitted on the show floor, including luggage. All bags, regardless of size, are subject to inspection at any time.
  • • Motorized Vehicles (i.e. go-karts or kids’ battery-operated vehicles.)
  • • Wheeled Carts / Wagons
  • • Confetti / Loose Glitter (Glitter used on your costumes is OK)
  • • Flammable Liquids
  • • Open-Flame Use
Any activity prohibited by law and/or prohibited by any Event Facilities.
Cosplay Guidelines
  • • Shoes are required at all times.
  • • Costumes and clothing should not expose the body in such a way as to be deemed indecent exposure by the City of Los Angeles or the State of California. Private parts must be covered in an opaque material that will not slip or have gaps.
  • • Males wearing tight-fitting costumes are required to wear a dance belt.
  • • Costumes worn on the convention floor must not obstruct or impede the flow of traffic or entryways. If the costume cannot fit through a standard doorway, it may not be allowed during general convention hours.
  • • Attendees with bulky costumes, costumes that obscure the vision, or costumes with large extensions such as wings or spikes, should have a designated “handler,” to assist them through the hallways and crowds.
  • • Functioning wheels cannot be used as part of a costume or prop (i.e. anything that you might ride, push, or pull).
  • • No costumes may be realistic depictions of American law enforcement, current American military uniforms, first responders, emergency medical personnel, or any official government agent.
Purpose & Goals
AOA understand the importance of protecting youth participants in AOA events and activities, including online activities. AOA has adopted a zero tolerance policy with regard to actions or behaviors that threaten the safety of young people, including violence, bullying, sexual harassment, sexual assault, and other inappropriate or potentially harmful actions or behaviors. AOA views the safety and security of all participants—especially young people—as a top priority.
All participants at this event (including online activities) are encouraged to report any unsafe or inappropriate behaviors, conditions, or circumstances, including any violation of this Youth Protection Policy or violation of any other policy or rule intended to promote a safe environment.
Prohibition of Attendance or Participation in an AOA or AOA Event or Activity
AOA may refuse to admit or may prohibit the participation of any individual who refuses to comply with AOA policies, including this Youth Protection Policy.
Responsibilities & Expectations
a. Youth Participants
  • • Youth participants may be present at the event. Because of the crowded nature of this event, children aged 13 years and younger must be chaperoned by an adult at all times.
b. Lost Child Policy
  • • Unaccompanied children aged 13 years and younger are of an especially vulnerable age and are deemed critical missing. Children aged 14 years and older are not considered critical missing unless the child has a preexisting medical condition such as autism, Down syndrome, cerebral palsy, an intellectual disability, or another similar condition.
  • • When a child deemed critical missing is reported missing, AOA will use all available resources to find the child. A security officer and/or a designated AOA staff member will stay with the parents or guardians at all times until the child has been found and reunited with their caretaker.
c. Found Child Policy
  • • When an unaccompanied child aged 13 years or younger is found, the child should be escorted to the Event Operations office by two AOA representatives or security officers—one male and one female. If the child is uncooperative or emotionally distraught, refrain from forcing the child to comply, and remain with the child in the current location. Request additional support if needed. If the child’s parents or guardians have not come forward to claim the child after 20 minutes, notify your supervisor and an AOA director will contact the police.
  • • When reuniting a child with their parent or guardian, ask for identification before releasing the child back into the custody of the parent or guardian. Document the identification information
f. Photography & Video
  • • Photography is generally allowed and encouraged at this event. However, photography is prohibited in certain areas and all event participants and representatives have the right to privacy. Thus, permission should be obtained before a photograph is taken, and if an individual indicates that they prefer not to have their photograph taken, this should be respected in all cases, including by professional and amateur photographers. Additionally, no youth attendee should be photographed in private, either on-site or off-site, without a parent or guardian.
  • • If you become aware of a situation where a person has been unwillingly photographed, or an inappropriate photograph has been taken, it is your responsibility to notify your supervisor right away. Persons taking inappropriate photographs or photographs of an unwilling subject are subject to discipline, up to and including immediate dismissal from an AOA event.
g. Costuming & Cosplay
  • • Cosplay is generally allowed and encouraged; however, inappropriate cosplay is prohibited. All AOA event participants have the right to an expectation of a family-friendly environment. Thus, if you notice someone who is dressed or is behaving inappropriately, it is your responsibility to notify your supervisor right away.
Prohibited Activities
a. Abuse and Physical Force
  • • All AOA representatives are strictly prohibited from engaging in violent behaviors while at AOA events, including but not limited to abusive or offensive language, hitting or shoving. If you become aware of violent behaviors involving youth, notify your supervisor right away.
  • • This policy does not apply to official demonstrations of martial arts or other performances.
b. Sexual Contact or Communication
  • • All AOA representatives are strictly prohibited from engaging in sexual activity or contact or discussing sexual activity with any under-age participants. If you become aware of prohibited sexual contact or sexual communication involving youth, contact your supervisor right away.
  • • Some programming content may be restricted to adults 18 years of age and older. Any AOA representatives who witness youth participants entering, participating in or attempting to gain access to adult-only programs should contact their supervisor right away.
c. Bullying and Harassment
  • • In addition to the avoidance of physical, emotional and sexual abuse and inappropriate contact, AOA representatives and participants are strictly prohibited from engaging in bullying or harassment of other participants or AOA representatives. If you become aware of a bullying or harassment situation, notify your supervisor right away.
d. Inappropriate Photography
  • • Photographs may not be taken in restrooms, dressing rooms, or from an angle intended to expose or reveal a participant’s undergarments or any part of the body intentionally covered by a costume.
a. Child Abuse Definition
  • • AOA defines child abuse as any action or inaction that injures or creates the possibility of injury to a child or youth. Injury may be physical, psychological or emotional in nature.
b. Suspected or Actual Child Abuse or Injury
  • • Under California law, AOA representatives are not mandated reporters of suspected or actual child abuse. However, if you suspect that a child or youth is being injured or abused by anyone—including a parent, guardian, caretaker, unrelated adult, or another child—AOA requires that you notify your supervisor right away. Your supervisor will be able to help you assess the situation and determine the appropriate steps to take to resolve your concerns.
c. Escalation Process
  • • If you witness an incident, or you are approached by an AOA attendee who has been a victim or who has witnessed an incident of abuse or misconduct, notify your supervisor right away. Your supervisor will be able to help you assess the situation and determine the appropriate escalation process.
AOA reserves the right to modify and/or update this policy at any time.
Stage Event Tickets
All panels/stage events listed on the FGO USAT website are currently confirmed for the event, and we reserve the right to cancel, change or reschedule any and all contents and venues.
“Stage Events” are events held at the Fashion Theater on the first floor of California Market Center. The stage events required a timed ticket that can be acquired upon registration/wristband pick-up. Stage event tickets to the time of your choice are not guaranteed and are distributed on a first come first served basis. Event ticket is limited to ONE (1) per attendee regardless of the type of registration.
Please abide by those rules as stated below.
These rules apply to all those attending any Main Event, including FGO USAT Attendees, Volunteers, Staff, Press, and Industry in the Main Event Venues. Any violation of these rules occurring in a Main Event venue will count towards the convention’s one-strike policy for Main Events.
  • NO OUTSIDE FOOD OR BEVERAGES (bottled water is acceptable).
  • No excess or large baggage 12" x 17" x 6". (Suitcases, luggage, duffel bags, etc. are not allowed.)
  • No oversized costumes or oversized props (with the exception of Masquerade contestants).
  • No weapons (i.e., swords, knives, bokkens, daggers, etc.)
  • No skanking or moshing.
  • No standing on chairs.
  • No running in the aisles or rows.
  • No smoking.
  • No signs.
Unless expressly announced, the following policies apply to all stage events.
  • • No photography.
  • • No video recording.
  • • No audio recording.
  • • No selfie sticks.
By attending, you agree not to bring any photography or recording devices into the theater. Please leave restricted items in your car, hotel room. Cell phones and cameras should be kept in bags or pockets for the duration of the entire Stage Event.
If you are found using your phone to record audio, record video, or take pictures during the Stage Event, you will be removed from the Stage Event and reentry will not be allowed.
Any attendee(s) or non-authorized Press found violating the photography and video recording policies or the Stage Event Policies will be subjected to immediate deletion of all relevant media stored on the device, one strike on the wristband, and, at the discretion of event staff, ejection from the venue and wristband revocation for the remainder of the convention.
It is important for AOA to provide a safe experience for all the participants at the event, and attendees must follow the instructions of security personnel at all times. By purchasing a wristband, you consent to allow our security team to search you and your belongings upon entry to the venue. The event venue may be subject to video surveillance, maintained and kept by the specific venue.
Attendees may only bring two bags, each smaller than 12" x 17" x 6" onto official show premises. Rolling bags of any size are not permitted on the show floor, including luggage. All bags are subject to search, and attendees will be subject to metal detection screening upon entry. You are encouraged to leave bags at home/hotel as there will be no bag check available.
Personal mobility devices (with or without motors) are not permitted at any Event venue without AOA's prior written consent. This includes Segways, hoverboards, skateboards, uniwheels, scooters and all similar products. Please refer to the Accessibility Policy regarding Personal Mobility Devices.
No firearms, or weapons of any kind are permitted at the event. You as an attendee of the event, must comply and understand for your own safety and the safety of all other attendees, AOA has the absolute and immediate discretion and right to inspect your costumes, prop weapons, and any other item you bring to the event. We may temporarily or permanently remove any attendee in our sole and absolute discretion at any time for violating this Weapons Policy.
The prohibited items include firearms, knives, curio, relic, antique firearms, any form of ammunition, any item designed or manufactured with the intent to cause death or serious bodily injury, whether carried openly or concealed, even if any such weapons are inoperable or unusable, and irrespective of whether you are licensed to possess such weapon. Items that may otherwise be legal for you to own or carry are not welcome at any Event if they violate this Weapons policy. The following are examples of weapons that you CANNOT bring to an Event:
AOA is committed to providing a safe and family-friendly environment for everyone’s attendance. AOA expects its employees, staff, directors, and each of their guests or representatives, to follow all applicable laws and regulations and to refrain from consuming alcohol in the presence of minors, serving alcohol while at the Event, or bringing outside alcoholic beverages onto the Event premises.
AOA does not serve alcohol. AOA’s employees, staff, directors, and all AOA representatives, including interpreters and those assisting Guests of Honor, are prohibited from serving alcohol. Adults 21 and over may order alcoholic beverages places that legally serve alcohol and have required liquor licenses. AOA does not encourage drinking. If you are legally permitted to drink and choose to do so, AOA asks that you drink responsibly.
Prohibited alcohol conduct includes, but is not limited to, the following behavior:
  • • Consumption of alcohol by any person younger than 21 years old (a “minor”).
  • • Consumption of alcohol on the venue premises
  • • Providing alcohol to, or facilitating the provision of alcohol to, any minor.
  • • Consumption of alcohol in any hotel room in which a minor is staying or in which any minor is present.
  • • Consumption of alcohol from any source other than the hotel concessions, room service, Lounge 21, or any other places that legally serve alcohol and have liquor licenses.
  • • Violation of any federal, state, or local law regarding alcoholic beverages.
  • • Violation of any policy of the Event facility or any Event vendor or concessionaire regarding alcoholic beverages.
Violation of this Alcohol Policy may result in forfeiture of your Event wristband, your expulsion from the Event.
Aniplex of America, Inc. (AOA), which owns and organizes Fate/Grand Order U.S.A. Tour 2019 in Los Angeles is committed to ensuring that your privacy is protected. This policy explains how we use the information we collect about you. By submitting your information, using our services and engaging in the activities on our webpages as well as our partner’s platform, you consent to the use of that information as set out in this policy.
When you visit the Website and interact with us through the services, we collect information that can be used to identify you as an individual (personal information), which you provide voluntarily, and information about your usage of our Website (non-personal or usage information), which we collect using cookies and other technologies as you browse the Website.
Registration Information
If you want to purchase Registrations to Fate/Grand Order U.S.A. Tour 2019 in Los Angeles or engage in other activities on ticketing partner’s platform, you will need to provide certain personal information to our ticketing partners. AOA does not have its own box office to sell registrations and uses Eventbrite (a third-party ticketing platform).
At the time of registration all users must confirm that they accept the Eventbrite terms and conditions and Privacy Policy as we do not accept any responsibility or liability for the policies. Additionally, they must agree to their details being shared with the Event Organizer (AOA). Customers who do not agree to the terms are advised not to proceed with their registration. When you purchase registrations, you will need to provide certain personal information including your name, email address, postal address, phone number, credit card number, birth date, gender.
How We Use Your Personal Data
This information is used to issue the event passes for which you are registering to, to process your payment for those registrations, and to manage the event or activity for which you have bought registrations, e.g. to produce an attendance list, to email to give you important information about the events you have booked or to tell you about any changes. The list of attendees who purchase registrations remains in ticketing partner’s possession and are not downloaded to or stored in our systems.
We may also use the Personal Data as follows:
Specific Reason - If you provide Personal Data for a certain purpose, we may use the Personal Data in connection with the purpose for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.
Internal Business Purposes - We may use your Personal Data for internal business purposes, including without limitation, to help us improve the content and functionality of the Services, to better understand our Users, to improve the Services, to protect against, identify or address wrongdoing, to you with customer service, and to generally manage the Services and our business.
Agents, Consultants and Service Providers - We may share your Personal Data with our contractors and service providers who process Personal Data on behalf of us to perform certain business-related functions. These companies include our marketing agencies, database service providers, email service providers and others. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions.
Legal Requirements - We may disclose your Personal Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect or defend our rights, interests or property or that of third parties, (c) prevent or investigate possible wrongdoing in connection with the Services, (d) act in urgent circumstances to protect the personal safety of Users of the Services or the public, or (e) protect against legal liability.
Limit the Personal Data You Provide
You can browse the websites without providing any Personal Data (other than Automatic Data to the extent it is considered Personal Data under applicable laws) or with limiting the Personal Data you provide. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain functionality of the Services. For instance, in order to buy registrations to attend Fate/Grand Order U.S.A. Tour 2019.
How We Store Your Personal Data
We may store Personal Data itself or such information may be stored by third parties to whom we have transferred it in accordance with this Privacy Policy. We keep your personal information for as long as we need to for the purposes for which it was collected or (if longer) for any period for which we are required to keep personal information to comply with our legal and regulatory requirements or until you ask us to delete your personal data, in accordance with your rights below. We will regularly assess the personal data that we hold to determine its relevance and destroy your personal data if we no longer require it or no longer provide any services to you.
Updating or Accessing Your Personal Information
With some limited exceptions, you have rights to access and update personal information held about you. If you want to inquire about any personal information we may have about you, you can do so by sending us a written request by letter or email to the addresses set out below. Please be sure to include your full name, address and telephone number and a copy of a document evidencing your identity (such as an ID card or passport) so we can ascertain your identity and whether we have any personal information regarding you, or in case we need to contact you to obtain any additional information we may require to make that determination. We will respond to reasonable requests for access or revision and will provide access to the extent required or allowed by law. However, we may decide not to grant access or make revisions where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in any given case, or when the rights of others would be violated by granting the access.
To obtain a list of the Personal Information that we hold about you, or for residents of California (as required by California law) any Personal Information the Company has disclosed about you to third parties for direct marketing purposes during the preceding calendar year, please send a written, signed request to: Aniplex of America, Inc. 2120 Colorado Ave., #220, Santa Monica, CA 90404.
We also collect non-personally identifiable information that cannot be associated with your personal identity, but gives us or our third-party service providers data about your location, your computer and how you use the Website. This information may include: Browser and device information, including operating system;
IP address;
date and time you access the Website;
geographic location information;
information about how you use the Website; and
the site that referred you to the Website.
IP Addresses and Cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve Website and to deliver a better and more personalized service. They enable us:
To estimate our audience size and usage pattern.
To store information about your preferences, and so allow us to customize Website according to your individual interests.
To speed up your searches.
To recognize you when you return to the Website.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Website.
The Website is not directed to children under 13 years of age. We do not knowingly collect Personal Data from children under the age of thirteen (13). If you are under the age of thirteen (13), please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data through the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to us through the Services, please contact us and we will endeavor to delete that information from our databases.
This Privacy Policy was updated on the date indicated above and we make revisions and adjustments to this Privacy Policy when necessary. Please review this policy periodically, and especially before you provide any Personal Data. Please check regularly for any updates as your continued use of this site and/or the services indicates your agreement with any changes we make. If any modification to this Privacy Policy is not acceptable to you, you should cease accessing, browsing and otherwise using the Services.
AOA reserve the right to modify and/or update this policy at any time in their sole discretion and without prior notice.
Recordings of You: You are advised and given notice that AOA permits people and companies to take photographs and make recordings at AOA Events, and post them on social media and use them for many lawful purposes. By attending the Event, you agree to be photographed or recorded during the Event (in still photographs, audio recordings, video recordings and any other media, now known or hereafter discovered, hereafter “Recordings”), by attendees, vendors, AOA, and others without compensation. By attending the Event, you grant to AOA the rights, but not the obligation, to reproduce, display, distribute, perform, create derivative works from, and otherwise use any AOA Recordings of you in any media and in any manner throughout the world in perpetuity, including on the internet, broadcast, live simulcast, satellite and other transmissions.
Your Recordings of Others: You are generally allowed to make Recordings in all common areas of the Event, with the exception of backstage, restricted areas and stage events. Specific rules and restrictions regarding Recordings apply to specific venues and Events, such as when a Guest of Honor prohibits photographs of their performance. If you are unsure, please check for signage, and if you do not see any, be respectful and do not make Recordings. As a courtesy, and without changing this policy in any way, please obtain permission first to make Recordings of any individuals or costumes. If someone asks or otherwise indicates that they do not wish to be recorded, do not record them. The AOA will make reasonable efforts to enforce this policy, but given the proliferation of recording devices and the ease with which Event attendees may conceal their recording devices, it is understood and agreed that AOA shall not be liable for violations.
Recordings of the Event or its employees, staff, or attendees for the purpose of sale to anyone, or for distribution or publication to the press is expressly forbidden unless advance written permission has been obtained from the AOA, and is permitted under the policy of any venue in which you desire to make a Recording. Except as prohibited above, individuals may make Recordings for private listening/viewing, provided that such Recordings clearly identify the Event, date, and location at which they were recorded.
In consideration of being permitted to participate in this convention, event, or meeting organized by the AOA (referred to as the “Event”), I hereby acknowledge and agree to the following terms and conditions of participation (this “Waiver”):
1. I have read, understand, and agree to abide by the Code of Conduct and Weapons Policy for this Event, which are incorporated into this Waiver as though set forth herein. I understand and agree that this Waiver, together with any other policies or instructions posted on the web site or communicated by employees, officials, officers, volunteers, or other persons affiliated with or acting for or on behalf of the AOA the City, or any Official Hotel, are effective and apply to me at all times when I am present on and around the Venue and Official Hotels in connection with the Event. The “Venue” refers to the location at which the Event is held.
2. I understand that my participation in any activity at the Event is voluntary. I FURTHER UNDERSTAND THAT SOME ACTIVITIES AT THE EVENT, SUCH AS BUT NOT LIMITED TO DANCING, ROLE PLAYING, VR, etc. HAVE INHERENT RISKS AND DANGERS, INCLUDING BUT NOT LIMITED TO LOSS OR INJURY TO MY PERSON OR PROPERTY, AND THAT AS A CONDITION OF BEING PERMITTED TO PARTICIPATE IN THE ANY ACTIVITY AT THE EVENT, I MUST ASSUME AND ACCEPT ALL RISKS OF HARM, LOSS, OR INJURY THAT MAY ARISE FROM OR BE RELATED TO PARTICIPATION IN THAT ACTIVITY. I HEREBY WAIVE AND RELEASE, indemnify, and hold harmless the AOA, the City, the Venue, and their respective officers, directors, employees, agents, affiliates, contractors, volunteers, managers, sponsors, funders, attendees, public officials, successors and assigns (“Released Parties”), from any and all demands, damages, losses, liabilities, causes of action, lawsuits, attorneys’ fees, and/or claims of every kind and nature, whether known or unknown, in law or equity, that I ever had or may have, arising from or in any way related to my participation in the Event, including acts or omissions by third parties such as medical providers and vendors of food or drink, arising from or in any way connected with my participation in the Event. I understand the nature of the Event activities in which I participate and represent that I am qualified to participate in such activities. I further acknowledge that I am aware that the Event will be conducted in facilities open to the public. I agree and warrant that if at any time I believe conditions of an Event activity to be unsafe, I will immediately discontinue further participation in the activity. I intend and desire for this Waiver to be interpreted as broadly as permitted under California law. This Waiver does NOT apply to any acts of gross negligence or intentional, willful, or wanton misconduct on the part of any Released Party.
3. In the Event of any injury or illness to me during my participation, I authorize the staff of the Event, the AOA the Venue to seek and obtain such emergency or medical services as may be deemed necessary at the time, but understand and agree that they shall not be obligated to do so.
4. I understand and acknowledge that if I break, deface, harm, or damage any real or personal property in connection with my participation in the Event, including but not limited to property of the Venue, or the City, I shall be solely and personally responsible for paying any and all costs and incidental or consequential damages relating to the replacement or repair of the damaged item or facility.
5. General Terms. This Waiver shall be construed using the laws of the State of California, except as they apply to conflicts of law. The language in all parts of this Waiver shall be construed as a whole in accordance with its fair meaning, not for or against any party, and without regard to any statutes that provide for the language of an agreement to be construed against the drafter. If any provision herein is determined to be unenforceable, that provision shall be severed and all other provisions shall remain in effect. I consent to the jurisdiction of any federal or state court within Los Angeles, California. This Waiver shall bind and be for the benefit of myself, AOA and our respective heirs, fiduciaries, successors, and assigns. I have not relied upon any promise, representation, or warranty in signing this Waiver. This Waiver will continue in full force and effect even after the conclusion of the Event. You understand and agree that your electronic submission of agreement to this Waiver constitutes an electronic signature that is just as legally binding as your signature on a hard copy of the Waiver. Further, you agree that no certification authority or other third-party verification is required to validate this electronic signature, and that the lack of such certification or third-party verification shall not in any way effect the enforceability of this Waiver.
Parent or Guardian’s Additional Release for Minors
In consideration of the minor attendee (the “Minor”) being permitted by the AOA to participate in the Event, I the undersigned represent and affirm that I am the parent or legal guardian of the Minor whose name appears above and that I have the authority to enter into this agreement on the Minor’s behalf. I understand and agree that the above terms and conditions apply to the Minor and to me. I further agree to indemnify and hold harmless the AOA from any and all claims that are brought by, or on behalf of, the Minor, and which are in any way connected with the Minor’s participation in the Event. I represent and warrant that I am over 18 years old and I am mentally competent.
I represent and warrant that (a) I am the parent or legal guardian of the minor named above, (b) no court has issued any order, judgment, or decree granting custody of the minor to anyone else or otherwise affecting my rights as parent or legal guardian, (c) the minor has not been emancipated, (d) I have the legal right, power, and authority to consent to this Agreement on behalf of the minor and myself, and (e) I am at least 18 years of age. I have read, and I understand, this entire Agreement. By signing below, I hereby consent to and approve in all respects the terms and conditions of this Agreement and agree that both the minor and I shall be bound by all of its terms and conditions. I understand that this consent and approval is not revocable. I agree to defend, indemnify, and hold harmless Aniplex of America, Inc. and all of their officers, directors, employees, agents, representatives and their respective successors and assigns from and against all Claims by third parties resulting from my or the minor's breach or alleged breach of this Agreement or any of the representations and warranties contained herein.
Electronic Signatures
Each party agrees that the electronic signatures (checking the box), whether digital or encrypted, of the parties included in this Agreement are intended to authenticate this writing and to have the same force and effect as manual signatures. Electronic Signature means any electronic sound, symbol, or process attached to or logically associated with a record and executed and adopted by a party with the intent to sign such record, including facsimile or email electronic signatures pursuant to the California Uniform Electronic Transactions Act (Cal. Civ. Code §§ 1633.1 to 1633.17) as amended from time to time.