Contact Us

Before Inquiring
■Regarding Inquiries
We do not provide support via telephone. For all inquiries, please contact us via the dedicated support e-mail address below.
Please note that we cannot answer questions about game strategies or specifications.
■Contact Via E-mail
We will reply only to the e-mail address you provide for contact purposes.

Please be sure to provide an email address that we can reply to. (Free e-mail addresses such as Gmail are recommended) Please check your Spam or Promotion folders, or make sure you can receive e-mails from the “@fate-go.us” domain to receive updates and replies.
If an e-mail address has two or more consecutive periods (..) or a period right before the @ mark, you may not be able to receive or reply to that e-mail, so please use a different e-mail address.
Please note that it may take some time for us to respond.
We will not respond to suggestions or feedback, but we will review all content and use it for future reference.
Account Recovery Request
If you would like to recover your account, please contact us here.
Submit
Saint Quartz Purchase
For inquiries regarding purchasing Saint Quartz or if the Saint Quartz you purchased is not reflected, please contact us here.
Submit
Bug Report
Regarding any issues while playing, please contact us here.
Submit
Suggestions / Feedback
If you have any comments or requests about the app, please contact us here.

Notes:
We will not respond to suggestions or feedback, but we will review all content and use it for future reference.
Submit
Other Inquiry
If your inquiry does not fall under any of the above, please contact us here.
Submit